The official website all uses electronic invoices, which will be automatically issued by the system and sent to the member's email 3 working days after the product is shipped . Paper invoices will not be sent separately. If you need to issue a unified number, please go to the checkout page. Select "Company Account Invoice" and fill in the details.

Products will be carefully inspected and packaged before shipment. If the product cannot be used due to functional damage, the product will not be returned or exchanged. Please carefully confirm whether the color and product purchased are correct before placing an order.

The receiving information must be filled in completely. If the package cannot be delivered due to incorrect receiving information and the package is returned, refunds and returns will not be accepted.

After receiving the email shipping notification, the package delivery will take about 2 to 5 working days. After sending, the delivery time may be extended depending on the express delivery situation. If you need to track the delivery status of the goods, please directly reply to the shipping notification email and ask for the tracking number. Can.

If the outer box of the package is obviously severely damaged and the contents are damaged, please take a video of the damaged state of the package and contents, and send a private message to the LiFE RiCH Facebook fan for dedicated personnel to assist with follow-up related matters.

Import tariff regulations vary from country to country. If the logistics or customs want to charge tariffs or other additional fees for the goods when picking up the package, the buyer must bear it. The delivery time may be extended depending on the express delivery status and customs random inspection. You can reply to the shipping notice If you check the delivery status of a package by letter, if the package cannot be delivered because the recipient information is incorrect, resulting in the package being returned, and the product cannot be used due to functional damage, due to the complicated cross-border refund procedures, we cannot provide return and exchange services for foreign members.