【Diana】Feather lightweight cutlery set

Q1. Are the edges of metal cutlery sharp? Will they scratch my hands when I wash them?
The metal cutlery in this product has been polished and passivated. Please be careful when cleaning to avoid damage caused by excessive force.

Q2. Recommended cleaning method:

1. It is recommended to wash metal tableware and tableware storage boxes with a neutral detergent for general tableware, rinse with clean water and dry.
2. Made of food-grade PP, heat-resistant from -20°C to 120°C , it can be placed in a standard household dishwasher (please avoid using dishwashers/dryers with UV sterilization, as this will reduce their durability). It is recommended to use a neutral detergent specifically formulated for tableware made of the corresponding material.
3. Do not use steel brushes, sharp hard brushes or cleaning products containing diamond sand that are not used for tableware to scrub, so as to avoid scratching and abrasion of the surface.

▌Payment method

Currently, the official website provides payment methods such as online card swiping , online ATM , and over-the-counter ATM . Online card swiping (can be divided into three phases): Using the Green World card swiping system, all credit card information is directly connected to the cash flow encryption, and we cannot obtain it from any The alternative information knows your credit card information, so you can use your credit card to pay on the official website with peace of mind. The current credit cards accepted by the official website are: VISA, Mastercard, and JCB.

▌Commodity invoice

All invoices are issued electronically on the official website. They will be sent to the member's email approximately 10 minutes after the payment is completed. Paper invoices will not be sent separately. If you need to issue a unified number, please select "Company Account Invoice" on the checkout page and fill in the detailed information. .

▌Package delivery in Taiwan

• Free shipping for orders over $1,200 in Taiwan's main island. If the threshold is not reached, each order for home delivery will be charged a shipping fee of NT$80. Both the main island and outer islands of Taiwan use "Hsinchu Freight/Home Delivery" for delivery.
• For delivery to Taiwan's outlying islands (Penghu/Kinmen/Matsu/Xiaoliuqiu/Green Island/Lanyu), a shipping fee of NT$250 will be charged for each order.
• The goods you ordered will be shipped within 3 to 5 working days (excluding national holidays) from the next day after payment is completed. An email notification will be sent when the goods are shipped.
• If the goods are returned without signing for them after shipment, the buyer will be responsible for the re-shipping freight.

▌International parcel delivery

• Hong Kong/Malaysia/Japan/South Korea/UK/USA/Australia and other places can check the shipping cost on the checkout page . If the country is not shown, please send us a private message on the LiFE RiCH fan page and someone will be at your service.

▌Notes

• Products will be carefully inspected and packaged before shipment. If the product cannot be used due to functional damage, the product will not be returned or exchanged. Please carefully confirm whether the color and product purchased are correct before placing an order.
• The receiving information must be filled in completely. If the package cannot be delivered due to incorrect receiving information and the package is returned, refunds and returns will not be accepted.
• After receiving the email shipping notification, the package delivery will take about 2 to 5 working days. After sending, the delivery time may be extended depending on the express delivery situation. If you need to track the delivery status of the goods, please directly reply to the shipping notification email and ask for the tracking number. Can.
• If the outer box of the package is obviously severely damaged and the contents are damaged, please take a video of the damaged state of the package and contents, and send a private message to the LiFE RiCH Facebook fan for dedicated personnel to assist with follow-up related matters.
• For international parcel delivery, please note that import tariff regulations vary from country to country. If the logistics or customs want to charge tariffs or other additional fees for the goods when picking up the parcel, the buyer must bear it. The delivery time may be extended depending on the express delivery status and customs random inspections. , you can reply to the shipping notification letter to check the delivery status of the package. If the package cannot be delivered because the receiving information is incorrect, and the package is returned, and it is not the case that the product function is damaged and cannot be used, due to the complicated cross-border refund procedures, it cannot be provided to overseas members. Return and exchange service.

＊Fuchuan Creation reserves the right to make final shipment decisions